FAQs

School Hours

Monday to Friday . . . . . . . . . . . . . . . 7:45a.m. to 1:45p.m.
Wednesday . . . . . . . . . . . . . . . . . . . . 7:45a.m. to 1:15p.m.
Report in the hall by 7.30 am daily

Recess Time

Primary One & Four. . . . . . . . . . . 9.45a.m. to 10:15a.m.
Primary Two & Five. . . . . . . . . . . 10.15a.m. to 10:45a.m.
Primary Three & Six . . . . . . . . . . . 10:45a.m. to 11:15a.m.

Safety & Security Matters

(i) Pick-up and Drop-off By Car

Parents may drive your cars to the school porch to drop-off your children when you send your children to school in the morning. After school dismissal, parents will not be able to drive in to pick up your children.

The school DOES NOT allow parents to drive into the school compound for school dismissal because of safety considerations, especially with about 1,300 pupils being dismissed and school buses parked inside the school compound. The buffer of 20 minutes is also necessary to enable school buses to leave the school premises quickly and safely. We thank you for your understanding and cooperation in this matter.

(ii) Reporting to Security Guard Post during Visitation

The school takes the safety of our pupils seriously. Hence, all visitors are required to report at the security post located at the main gate. We hope that parents will refrain from sending your child’s books, files, stationery, water-bottles etc to school as this will make it difficult to deter unauthorised persons from entering the school. We hope you will work with your child/ward to appreciate the importance of being responsible for their own belongings and packing their bags daily.

For the purpose of visiting the school bookshop, parents are only allowed to enter the school via the security post during the bookshop opening hours. Thank you for making the school a safer place for our children.

Commitment to Quality Service

The school is committed to serving our stakeholders and adheres to the service standards set by the Singapore Civil Service.

If the query is straight forward, the school will respond to written queries within 3 working days. If the query is more complex and more investigation is needed, the school will respond within 7 to 14 working days.

Pupils’ Accident Protection Scheme 2018

The school has arranged for an insurance policy to insure our pupils against accidents. A hardcopy of the summary of the insurance policy has already been provided to all pupils by their Form Teachers.

In the event of any queries or claims, parents can contact NTUC Income Insurance Co-operative Limited directly at their hotline 6332 1133 or their North Zone representative, Mr Alvin Tan on 91172222 or email Alvin.tankc@income.com.sg.

Application for Leave during School Days

Parents are reminded that taking pupils out of school during term time interrupts teaching and learning and can disrupt educational progress. Hence, except for absences due to medical reasons (medical leave or medical appointment), parents are required to submit a letter, together with all supporting documentation, at least 7 working days in advance via your child’s Form Teacher.

Each application will be considered individually by the school for approval.

Pupils’ Well-Being

(i) School Bags

The school has collected most of the pupils’ workbooks, files and materials, and placed them in the classrooms. Pupils should use their timetable to guide them in packing their school bags so that they can better manage the weight. We seek your assistance in guiding your child/ward in the matter. We trust that our collective efforts will ensure that our pupils’ school bags are not too heavy.

(ii) Snack Breaks

The school permits pupils to have a 10-minutes snack break in the classroom daily at 12.30pm.

In the event that the snack break period is a Physical Education (PE) lesson, the PE teacher will communicate with the subject teacher before that period to allow the pupils to have their snacks.

Pupils can bring along their own dry snacks such as biscuits and energy bars. Pupils are permitted to consume the dry snacks during lessons with the consent of the teacher. Sugared drinks and other food will not be allowed due to potential hygiene issues in the classroom.